We solve problems and make decisions everyday/all the
day:
at home, at work, at play, even at the grocery store!
Some problems and decisions are very challenging,
and require a lot of thought, emotion, and research. The steps
of this guide are designed to help you make good decisions
Good luck!
Flexibility
This procedure looks as if one moves neatly from step to step.
This isn't the case. These steps simply provide a structure
for working on the problem. They overlap, and you may have to
return to earlier steps or work them simultaneously as you find
the best solution.
Examples of flexibility:
- Information gathering occurs in all steps—from recognition
of the problem to implementation of its solution
- New information may force you to redefine the problem
- Alternatives may be unworkable, and you'll have to find
new ones
- Some steps may be combined or abbreviated
Step 2:
Defining the problem & gathering information
Adapted with permission from
Beckno, John,
Action Officer, Chapter 3, Army's Headquarters
Training and Doctrine Command, Fort Monroe, Virginia
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